Customer Flows.
Stay connected with every customer.
Automated, two-way journeys that keep you in touch with customers at every moment — from first visit to delivery, review, rebuy and win-back — on WhatsApp, voice, SMS and email.
Sound familiar?
- Customers hear from you only when you want to sell
- Order updates and support handled by hand
- Happy buyers never asked to come back
What Customer Flows
does for you.
Journey builder
Welcome, browse, cart, order, delivery, review, rebuy and win-back flows — triggered by what each customer actually does.
Every channel, one thread
WhatsApp, AI voice calls, SMS and email in one conversation history per customer.
Proactive updates
Order confirmed, shipped, out for delivery, delayed — customers know before they ask.
Two-way conversations
Bots answer questions, take address changes and exchange requests, and hand off to your team when needed.
Feedback & loyalty loops
Reviews, referrals, birthday and anniversary touches that keep your brand top of mind.
See Customer Flows
in action.
An AI agent answering WhatsApp
Set up an AI agent with its own instructions and tools. Take over any chat yourself.
Automations for every customer moment
All your customer flows in one list — switch them on, edit, or add new ones.
Build a journey on a canvas
Lay out triggers, waits and messages visually — no code needed.
Message customers without leaving the order
Recent orders with a built-in WhatsApp panel for confirmations and updates.
Real product screens from a live store. Customer details are blurred.
Meet your AI Customer Concierge,
on shift 24/7.
It works inside the Decision Control Hub, shares context with the rest of your AI team, and asks before anything sensitive.
- Checks in after delivery
- Answers order questions 24/7
- Reminds customers at reorder time
- Hands tricky chats to your team
Better together.
Decision Control Hub
Less noise. Better decisions.
ExploreMarketing
Control every dollar, euro and rupee you spend on Meta and Google.
ExploreOrders
Every order. Nothing missed.
ExploreShipping
The right courier. Every time.
ExploreCustomers & CRM
Know the person, not just the order.
ExploreReconciliation
Every payout accounted for. Synced to Tally.
ExploreProduct Catalog (PIM)
Add once. Live everywhere.
ExploreClose the 12 tabs.
Book a 30-minute walkthrough. See your own decisions, on your own data.